Question 1

What is an agency ad account?

Accepted Answer

It's an advertising account provided through an agency relationship with the platform instead of one you open yourself. You get stronger account access, a funding workflow and a real support contact.

Question 2

Which platforms does Scalinfinity support?

Accepted Answer

Meta, Google, TikTok, Snapchat, Pinterest and X. Available markets, currencies and account options are confirmed when we speak on WhatsApp.

Question 3

How quickly can I get an account?

Accepted Answer

It depends on the platform, your market and your business details. Once we review your request, we give you a realistic timeline instead of a blanket promise.

Question 4

How do account top-ups work?

Accepted Answer

You send us a top-up request for the account you want funded and we add the balance through the supported payment methods. We confirm the available methods and currencies with you first.

Question 5

What happens if an account has an issue?

Accepted Answer

Tell us on WhatsApp. Our team reviews the situation, raises it with the platform where that's possible, and gives you the available next steps, including a replacement account when needed.

Question 6

Can I use multiple agency accounts?

Accepted Answer

Yes. You can run several accounts across one or more platforms. We plan the number of accounts around your budget, markets and brands.

Question 7

Who does Scalinfinity work with?

Accepted Answer

We work with experienced advertisers and businesses across eCommerce, agencies, affiliate marketing, lead generation, apps and SaaS.

Question 8

How do I get started?

Accepted Answer

Message us on WhatsApp with the platform you need and a short description of your business. We'll send you the available account options.

Question 9

Do you guarantee accounts will never be restricted?

Accepted Answer

No. Advertising platforms make their own enforcement decisions. What we provide is reliable accounts, guidance before you launch and support when something goes wrong.

Question 10

Which currencies are available?

Accepted Answer

It depends on the platform and the market. We confirm the currency options for your setup before onboarding.

Frequently asked questions

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